Thank you for shopping with us! We strive to provide you with products of the highest quality and customer satisfaction. Please take a moment to review our return and refund policy.

Returns & Exchanges

• Physical Products: For returns or exchanges of physical products, please contact us for assistance. Returns and exchanges are not guaranteed and will be assessed on a case-by-case basis.

• Digital Products: We regret to inform you that returns and exchanges are not accepted for digital PDF pattern purchases made through our platform. Once an order has been placed and processed, it is considered final.

Damaged or Defective Products

In the unlikely event that you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue as efficiently as possible.

Cancellation Policy

Cancellation of orders is not possible once they have been processed and confirmed. Please review your order carefully before completing your purchase.

Refunds

Refunds on physical product orders will only be issued in cases where a product is proven to be damaged or defective upon receipt, and cannot be replaced with an identical item. Refunds will be processed within 7-10 days of verification of the issue and will be credited back to the original method of payment.

Need further assistance? Contact Us

If you have any questions or concerns regarding our return and refund policy, please don't hesitate to contact us at thecraftybudgie@gmail.com. 

By completing a purchase with us, you agree to abide by the terms and conditions outlined in this return and refund policy.

Thank you for your understanding and support of my small business!