Shipping policy

Please review our shipping policy to understand our procedures and ensure a smooth delivery process.

Shipping Coverage

We currently only ship within the United States. Unfortunately, we do not offer international shipping at this time.

Processing Time

  • For Ready to Ship products, please allow 2-3 business days for processing and shipping. You will receive a confirmation email with tracking information once your order has been shipped.

  • For Handmade to Order products, please allow up to two (2) weeks for us to create and prepare your items for shipping. You will receive a confirmation email with tracking information once your order has been shipped.

  • For Digital products, there are no shipping fees. After your payment is confirmed, you will receive an email with the download links or access instructions for your items.

Shipping Rates and Delivery Estimates

Shipping rates are calculated at checkout based on your order's total weight and destination and will be displayed at checkout before you complete your purchase.

Estimated delivery times will vary depending on your location and the shipping method chosen at checkout.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track the status of your shipment on the carrier's website.

Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for delays or lost packages due to incorrect addresses. If you need to change your shipping address, please contact us at [Customer Service Email] as soon as possible.

Delays and Issues

While we strive to meet our stated delivery times, unforeseen circumstances (such as weather conditions, holidays, or carrier delays) may affect shipping times. If you experience any delays or issues with your shipment, please contact us at [Customer Service Email or Phone Number], and we will do our best to assist you.

Returns and Exchanges

Please refer to our Return Policy for information on returns and exchanges. Shipping costs are non-refundable unless the return is due to our error (e.g., incorrect or defective item).

Contact Us

If you have any questions or need further assistance, please do not hesitate to contact us at thecraftybudgie@gmail.com. We are here to help!